When and where do I check in? Is late check-out available?
Check-in starts at 4 PM in the Spectrum Clubhouse, located at 7750 Sandy Ridge Drive, Kissimmee, FL 34747. Check-out is at 11 AM, and you may request a late check-out through Service Express, but it is not guaranteed. Late check-outs after 12 PM will be charged a full night’s rate, plus tax. Late check-outs can be done through the front desk.
How old do you have to be to check-in to the homes?
I’d like to authorize another person to check-in on my behalf. How do I do that?
We will need to send a Credit Card Authorization form. Please contact us for more information.
How far is the property from the attractions? Is there transportation to attractions?
We are located within 10 to 15 minutes from Walt Disney World and 20 to 25 minutes from SeaWorld Orlando and Universal Orlando Resort. Through Reunion Resort, complimentary shuttles to Walt Disney World’s Transportation and Ticket Center are available. Online reservations are required.
What supermarkets are nearby?
- Publix Super Market (6-minute drive): 7800 Lake Wilson Road, Davenport, FL 33896
- ALDI Grocery Store (6-minute drive): 7820 Osceola-Polk Line Road, Davenport, FL 33896
- Walmart Supercenter (10-minute-drive): 2855 N. Old Lake Wilson Road, Kissimmee, FL 34747
Are all homes set up the same?
No, each home is unique and provides varied features. We offer 4- to 8-bedroom homes with different views, in-home amenities (game rooms, theater rooms, etc.), bed sizes and setup, and square footage. We are happy to provide any guidance on what residence will work best for your group.
Do all homes have a private pool and spa?
Yes, all homes come with a private pool and spa.
Is there an additional cost for heating our private pool?
No, we offer complimentary heating for all private pools.
Is there a minimum length of stay?
Yes, there is a 3-night minimum length of stay.
Do you allow pets?
We are a pet-friendly resort that welcomes pets 30 lbs. or less. There is a $40 plus tax daily fee per night, per pet. A maximum of 2 pets per home is permitted.
Is there a resort fee? What does it include?
Resort fees vary per home, please contact us for more specific rates. The resort fee includes:
- 3 Signature Golf Courses*
- Golf cart/bike rental*
- Access to water park and resort pools
- Transportation to Walt Disney World’s Transportation and Ticket Center
- Access to tennis/pickleball courts*
- Complimentary Wi-Fi
- 18-hole mini golf*
- Access to Fitness Center
- Concierge services
- Starter kit of in-home items
* Available at an additional fee.
Are we allowed extra guests or visitors to stay with us?
The only guests permitted to stay at the resort and access amenities are those on the primary guest list.
What kind of parking is available for guests?
Each home offers complimentary parking in the driveway.
Can passes be purchased for the Water Park?
No, our Water Park is only available to Bear’s Den Resort Orlando guests staying on property.
Is there catering available? Is there a spending minimum?
Yes, catering is available through our Events Team. A spending minimum will depend on the type of event you are requiring. Please contact our Events Team for further information.
What wedding/event/meeting space do you have on site?
We have several options for private events, including stylish ballrooms, lush gardens and golf courses, and our beautiful and comfortable Piano Deck. Please contact our events team and they will be able to assist with booking a space.
Do you offer ADA-compliant accommodations and amenities?
We offer homes with ground floor bedrooms and have ramps and shower chairs available on request. Resort pools also offer chair lifts and all public areas are ADA-accessible. Please contact our Reservations team for more information.
Is there 24/7 on-site security?
Yes, we have security on-site at all times and a manned entrance gate.
Are there limits for noise and events on site?
Yes, the county noise ordinances apply to all resorts in the area and require amplified noise to cease by 10 PM nightly.