The Bear’s Den Resort Orlando Health & Safety Program

As we continue to place an emphasis on the continued health and safety of our team members and guests, we will remain vigilant and respect and observe local, state and federal guidelines, even as they change. This includes a requirement for all individuals over the age of two (2) years to wear face coverings in indoor public spaces unless eating or seated.

Thank you for your patience as we work to help prevent the further spread of the virus while providing a space for you and your family to confidently relax and make warm memories. Our initiatives are based on what we know about the virus, and what we hear from you, our guests, about what’s important to you when you travel.

We are committed to evaluating and adjusting these practices as we test them, always striving to deliver the high-quality service, memorable experiences and fun environment you’ve come to expect from The Bear’s Den Resort Orlando.

Please take a few moments to review these measures and, when you are ready, know that we are here and waiting to welcome you.

Frequently Asked Questions

What is being done at the resort to encourage social distancing?

At The Bear’s Den Resort Orlando, dining room seating has been reduced to 25% and bars will not have seating available. Hand sanitizer will be available for all employees and guests throughout the property. The resort is implementing a minimum of 6 feet between groups and others in all public areas. Plexiglass partitions have been installed at the front desk for guest and employee safety.

What are employees doing to ensure they are healthy and safe to work at the resort?
The resort’s team is conducting temperature checks for all employees before their shifts. Any person with a temperature of 100.4 degrees or higher will be directed to the appropriate medical facility. Every employee is required to wear a face mask. Any employee with flu-like symptoms must remain at home. Employees will be responsible for following handwashing procedures, wearing personal protective equipment (PPE), and following social distancing guidelines.
COVID-19 Training and Equipment
All employees will receive comprehensive training on COVID-19 safety and sanitation protocols. Appropriate PPE will be worn by all employees based on their roles and responsibilities and in adherence to state or local regulations and guidance. Training on how to properly use and dispose of all PPE will be mandatory. Every employee entering the resort will be provided a mask and required to wear that mask while on property.
Employee Hand Washing Procedures
Employees are instructed to wash hands every 60 minutes and after any of the following activities: using the restroom, sneezing, touching the face, blowing the nose, cleaning, sweeping, mopping, smoking, eating, drinking, before and after a break and each shift.
What sanitation procedures have been implemented when dining at resort restaurants?
Increased sanitation protocols, personal protective equipment (masks and gloves), single-use menus and utensils, table separation by 6 feet, the hostess will manage the number of guests arriving and seat according to social distancing.
What is being done to ensure cleanliness and safety for housekeeping and room service?
At The Bear’s Den Resort Orlando, full housekeeping services will be completed after a 3-night stay. All homes will be deep cleaned between guests with expanded sanitation procedures.